General Support
Help Desk
Billing, account issues, tool questions, BAA requests, and onboarding.
[email protected]
Technical
Engineering Team
Bugs, integrations, API access, and platform technical issues.
[email protected]
Live Chat
Chat with us directly — messages go straight to our team.
Common questions
How do I get a BAA?
Email [email protected] with subject "BAA Request" — we send a signed agreement within one business day.
Can I cancel anytime?
Yes — cancel from your account settings, no questions asked. Access continues through the end of your billing period.
Do you offer firm or team pricing?
Yes. Email us for multi-seat or firm-wide pricing. We can accommodate firms of any size.
I forgot my password.
Use "Forgot password" on the login page. If you need direct help, email [email protected].