Heartline by MedicalAIAll patient services →

Before the surgery. Before the big decision.
Get a real second opinion — in days, not weeks.

A new diagnosis. A recommended operation. Two treatment paths and a doctor who seemed rushed. This is exactly when a second set of expert eyes matters most — and exactly when the traditional route fails you: weeks of phone tag, records requests that go nowhere, and four-figure price tags. True Second Opinion is a board-certified specialist in the right field reviewing your complete records and giving you a written, plain-English opinion within days — and we handle the records chase for you.

Not for emergencies. If you have chest pain, severe shortness of breath, or fainting right now, call 911. And if a decision is genuinely urgent — your doctor says days matter — follow your treating team's timeline; don't wait on any review.

How it works

Tell us the decision you're facing. The diagnosis, the recommendation, and the question keeping you up — "do I really need this surgery?", "is this the right medication?", "did they miss anything?"
We gather your records — you don't. Send what you have; for the rest, we use your legal right of access to request records directly from your providers on your behalf. No fax machines, no phone trees, no "check back in three weeks."
The right specialist reviews everything. Not a generalist skimming a summary — a board-certified physician in the specialty your question belongs to, matched to your case. Our software organizes the record; the specialist does the thinking.
You get a written opinion in days. Plain English: whether the diagnosis fits the evidence in your records, what the reasonable options are with the trade-offs of each, what additional information would change the picture — and the exact questions to bring back to your own doctor.
From a real second opinion (details changed)
"The recommendation you received is a reasonable, guideline-supported option — and it is not the only one. Based on your imaging and symptom history, a supervised trial of the conservative path first is also within guidelines, and many specialists would offer it. Here are the three questions that decide between them, to ask at your next visit…"

Any specialty

Cardiology is our home base — but second opinions route to the field your question lives in: oncology, orthopedics, neurology, GI, urology, and beyond. If your case needs a subspecialist we can't match, we say so up front and refund you, rather than stretching someone's expertise to keep your fee.

Pricing at launch

Focused Review

$299 / case
  • One well-defined question (a single diagnosis or recommendation)
  • Board-certified specialist, matched to your case
  • Written plain-English opinion + questions for your doctor
  • Records handled for you

Comprehensive Review

$599 / case
  • Complex or multi-part cases; larger record sets; imaging-heavy decisions
  • Full record review by the matched specialist
  • Written opinion + a follow-up written Q&A after you've seen your doctor

Our promises — read them, they're unusual

Launching soon — join the founding list

We open when our physician team is in place. Founding-list members get first access and 20% off for life. No spam — launch email, nothing else.

You're on the list — we'll email you at launch. ✓

Common questions

Will my doctor be offended? Good doctors expect second opinions before major decisions — many encourage them. Your report is written respectfully and factually, designed to be handed to your treating physician, not hidden from them.

Is this a legal or malpractice review? No. This is a clinical second opinion about your care going forward. We do not evaluate whether anyone did anything wrong, and our reports are not designed or usable for legal purposes.

What about privacy? Your records are used to produce your opinion, stored encrypted, and deleted on request. They are never sold, shared, or used for advertising.

Related Heartline services: just need a report decoded? Start with the Heart Report Translator · want your whole chart checked for errors and loose ends? See Chart Audit · or see all patient services.

This service provides an educational, independent review of your existing medical records and treatment questions. It is not a diagnosis, not treatment, not legal advice, and not a substitute for care from your own physician; it does not create an ongoing treating relationship beyond the review you purchase. Final service details and pricing are confirmed at launch.

A MedicalAI patient service · See all upcoming patient services · [email protected]