Dad has a pacemaker. You live three states away.
Someone should be able to tell you what's going on.

Your parent's pacemaker or defibrillator sends reports to their clinic. Your parent gets a letter that says "your device is functioning normally" — and nobody in the family knows what the episodes, percentages, and battery numbers mean, or whether that mid-winter alert was a big deal. Parent Guardian is for the adult child who carries the worry: with your parent's consent, physicians experienced in cardiac devices read the reports and heart data, and tell the family what it means, in plain English — before the worry fills the gap.

Not for emergencies — and not a monitoring service. If your parent has chest pain, fainting, or severe shortness of breath, call 911. Their device clinic — not us — receives their transmissions and handles alerts; we explain reports after the fact. Nothing about this service watches anyone in real time.

How it works

Your parent says yes, formally. This is the non-negotiable first step: your parent (or their health-care agent) signs an authorization. Their heart data is theirs. We'll give you plain-language materials to make that conversation easy — most parents are relieved someone in the family will finally understand the letters.

Reports come to us. The device-clinic summary letters, the patient-portal PDFs, the remote-transmission reports from the manufacturer's patient app — upload whatever the family receives, whenever it arrives. We'll send simple instructions for getting copies through your parent's right of access.

The family gets a plain-English translation. A physician team experienced with pacemaker and defibrillator reports reviews each one: what the device did, what the numbers mean, what changed since last time, whether anything deserves a question at the next clinic visit — and a monthly family summary, written for humans.

The kind of update the family gets (details changed)

"Mom's quarterly report shows her pacemaker helping her heart 38% of the time — nearly the same as last quarter, which is what stability looks like. The 'mode switch episode' that alarmed you in the letter is the device doing its job during a brief irregular run, which her clinic already saw. Battery: about four years — replacement is planned, routine, and not soon. Worth asking at her March visit: whether the brief episodes have changed her medication plan. Nothing here needs action before then."

Why families need this

Device clinics do their job well — for the patient's chart. But the output is written for cardiologists, the visits are short, and the adult kids who drive the appointments and field the worried phone calls are left translating jargon with a search engine at midnight. One report explained honestly — "this is stable, here's what would actually matter" — replaces a month of low-grade family dread. That's the product.

Pricing at launch

Parent Guardian

~$29 / month · cancel anytime

Every device report translated in plain English by a physician-led team
Monthly family summary — what changed, what didn't, what to ask
Questions prepared for your parent's next device-clinic visit
Whole-family access, with your parent's consent at the center

Our promises — read them, they're unusual

Your parent's clinic stays in charge. We explain; we never adjust devices or medications, and anything that looks worth attention becomes a question for their own cardiology team, stated plainly.
We sell calm, not surveillance. No red-alert dashboards, no manufactured urgency to keep the family checking. If a quarter is boring, the summary says "boring — here's why that's good news."
No ad trackers. This page and every page in this service carries zero advertising pixels. Your family's health is not a retargeting audience.

Launching soon — join the founding list

We open when our physician team is in place. Founding-list members get first access and 20% off for life. No spam — launch email, nothing else.

You're on the list — we'll email you at launch. ✓

Common questions

Does my parent have to agree? Yes, always — a signed authorization from your parent or their health-care agent comes before anything else. We will not review anyone's health data behind their back, ever.

Do you connect to the device or the manufacturer's network? No. We review the reports and documents your family already receives and uploads. The clinic's monitoring relationship is untouched — we're the translation layer, not a link in the alert chain.

What if a report shows something concerning? The physician reviewing it says so plainly, at the top, with exactly what to ask the device clinic and how soon — "call Monday" is different from "mention it at the next visit," and the summary always says which.

Related Heartline services: a single device report you want explained today? See the Heart Report Translator (pacemaker/ICD tier) · your own watch throwing alerts? See Alarm Check · or see all patient services.

This service provides educational explanation of existing device reports and records, with the documented consent of the person they belong to. It is not remote monitoring, not a diagnosis, not treatment, not an emergency service, and not a substitute for care from the patient's own physicians or device clinic; it does not create a treating relationship. Final service details and pricing are confirmed at launch.

Dad has a pacemaker. You live three states away.Someone should be able to tell you what's going on.